This privacy policy outlines how SL Diversified Printing, LLC (“we,” “us,” or “our”) collects, uses, protects, and handles your Personally Identifiable Information (PII) on our website, sldivprint.com. PII refers to information that can identify, contact, or locate an individual, as defined by US privacy laws and information security standards. We are committed to protecting your privacy in compliance with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA), other US state privacy laws (effective across 20+ states in 2025), the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act, and the General Data Protection Regulation (GDPR) for EU/EEA users. Please read this policy carefully.

What Personal Information Do We Collect?

When you visit our website, register, place an order, or interact with our services, we may collect:

• Name, email address, mailing address, phone number.
• Payment details (e.g., credit card information, processed securely via third-party gateways).
• Other details for personalized experiences, such as order history or preferences.
• Sensitive Personal Information (SPI) under certain state laws, like payment data (with your consent where required).
• Automatically collected data: IP address, browser type, device information (via cookies or similar technologies, if enabled).

We collect this to enhance your experience with our printing services.

When Do We Collect Information?

We collect information when you:

• Register on our site.
• Place an order.
• Subscribe to our newsletter.
• Respond to surveys or marketing communications.
• Fill out forms, use live chat, open support tickets, or enter details on our site.
• Browse the site (e.g., via cookies for functionality, if applicable).

How Do We Use Your Information?

We use your information to:

• Personalize your experience and deliver relevant content/products.
• Improve our website and services.
• Respond to customer service requests.
• Administer contests, promotions, surveys, or features.
• Process transactions quickly and securely.
• Request ratings/reviews.
• Follow up via email, chat, or phone.
• Comply with legal obligations, such as fraud prevention.

Under CCPA/CPRA and similar state laws, we do not “sell” your data but may share it with service providers for business purposes (e.g., payment processors).

How Do We Protect Your Information?

Your security is our priority. We:

• Scan regularly for vulnerabilities and malware.
• Store PII behind secured networks, accessible only to authorized personnel bound by confidentiality.
• Encrypt sensitive data (e.g., credit card info) via Secure Socket Layer (SSL) technology.
• Use HTTPS for all site interactions.
• Implement measures like firewalls, access controls, and encryption to safeguard data.
• Process transactions through secure gateways; we do not store payment details on our servers.

In case of a data breach, we will notify affected users via email within 7 business days (or 72 hours for GDPR compliance, if applicable).

Do We Use Cookies?

We use cookies for essential site functionality (e.g., session management) but not for tracking purposes without consent. You can manage cookies via your browser settings. If you turn cookies off, certain features may be disabled, such as personalized recommendations.

For EU users under GDPR, we obtain explicit consent for non-essential cookies via a banner.

Third-Party Disclosure

We do not sell, trade, or transfer your PII to outside parties, except:

• To trusted service providers (e.g., shipping, payment processors) under strict confidentiality agreements.
• As required by law or to protect our rights.

We may include third-party links/products; these have independent privacy policies. We are not liable for their content but welcome feedback.

Google and Advertising

We adhere to Google’s Advertising Principles for positive user experiences. We have not enabled Google AdSense but may in the future, with appropriate disclosures.

Compliance with US State Privacy Laws (e.g., CCPA/CPRA)

As a US-based company, we comply with state laws like CCPA/CPRA:

• You can visit anonymously.
• Privacy policy link is on our homepage, labeled “Privacy.”
• Changes notified on this page.
• Update your info by emailing, calling, logging in, or submitting a ticket.
• We honor Do Not Track (DNT) signals and do not allow third-party behavioral tracking.
• Rights: Request access, correction, deletion, or opt-out of data sharing/sales (email info@sldivprint.com).
• No discrimination for exercising rights.
• For California residents: We collect categories like identifiers/contact info for business purposes; no sales in the past 12 months.

GDPR Compliance for EU/EEA Users

If we offer services to or monitor EU/EEA users, GDPR applies:

• Lawful basis: Consent, contract performance, or legitimate interests.
• Rights: Access, rectification, erasure (“right to be forgotten”), restriction, portability, objection.
• Data transfers: Via EU-US Data Privacy Framework or standard contractual clauses.
• Appoint a Data Protection Officer if required (contact below).
• Breach notification within 72 hours to authorities/users.

COPPA (Children’s Online Privacy Protection Act)

We do not market to children under 13 and do not collect their PII without verifiable parental consent. Third parties (e.g., ad networks) are not permitted to collect PII from children under 13 on our site.

Fair Information Practices

We follow Fair Information Practices Principles. In a breach, we notify via email within 7 business days. We support individual redress through courts/agencies.

CAN-SPAM Act

We collect emails to:

• Respond to inquiries.
• Process/send order updates.
• Provide product/service info.
• Market to our list post-transaction.

We comply by:

• Avoiding false/misleading subjects.
• Identifying ads clearly.
• Including our physical address.
• Monitoring third-party services.
• Honoring opt-outs quickly via email links.

To unsubscribe, follow email instructions or contact us.

Data Retention

We retain PII only as needed for business purposes (e.g., 7 years for tax records) or legal requirements, then securely delete it.

International Data Transfers

If data is transferred outside the US (e.g., to EU), we use safeguards like the EU-US Data Privacy Framework.

Contacting Us

Questions? Contact: SL Diversified Printing, LLC 1719 W. University Dr. Suite 188 Tempe, AZ 85281 United States info@sldivprint.com 800-960-3676

Last Updated: October 08, 2025